What is your shipping policy?
MDM Distributors ships from two locations. Priority will be given to our Southern Illinois location for shipping orders. From that location, wholesale party supplies orders will be shipped using UPS or FOB, usually, 3-4 business days after the order is received. If an item is out of stock at our Southern Illinois location it will be shipped from our other location which uses FedEx Ground, usually, 6-8 business days after the order is received.
Freight charges on wholesale party supplies
are based on the weight of the order and the location it is being shipped to. We use UPS and USPS Ground guidelines to determine all freight charges. Shipping Fees are charged to your credit card after the order has been pulled and boxed up for shipping. Please allow 7-10 working days to receive your order. During holiday periods, it may take slightly longer. MDM DIST. will NOT pay additional freight charges for special handling (ie. liftgates, inside delivery, etc.) and will charge your credit card for all fees. ALL SALES ARE FINAL AND NO RETURNS ARE ACCEPTED. Any order refused for any reason, the buyer will be assessed a 25% restocking fee, plus shipping to and from the buyer.
Shipping terms: All orders of wholesale party supplies will be
charged based on dimensional size, weight, and destination according to carriers' prevailing prices.
Additional freight charges for special handling requests (ie. lift gate, inside delivery, etc.) or ocean freight will be paid by the buyer and will be charged to the credit card used on the current order.
For questions, call 1-800-289-6361 (ask for Mark or Matt) Monday through Friday between 9:00 AM and 5:00 PM CST or email us at info@mdmdistributors.com.
Mailing address is MDM Dist. Inc. 610 North Pershing, Energy, IL 62933, and Shipping Address is: MDM Dist. Inc. 610 North Pershing St., Energy, IL 62933
Is my information secure on this website?
We understand that you are concerned about the security of the information you transmit over the internet. We take all steps possible toward ensuring that your credit card and personal information is kept secure. We guarantee that purchasing from MDM Distributors is safe. If unauthorized wholesale party supplies purchases are charged to your account by MDM Distributors to you, we will not hold you responsible and you will owe nothing.
We use industry-standard SSL (Secure Socket Layer) protocol with 128-bit encryption to ensure the highest level of protection. SSL technology takes your order and scrambles or encrypts it to ensure that it cannot be read while being transferred. SSL uses our Digital Certificate to verify who we are and to encrypt and decipher your order so that only we can read it.
We use your information only to get your order to where you want it. Your information will not be sold to any third parties and we will not send you any unwanted solicitation.
If you prefer not to transmit your credit card number or other personal information over the Internet, you may telephone your order to us at 1 800 BUY-MDM1 (1 800 289-6361) and ask for Mark or Matt.
What is your returns policy?
Sales: ALL SALES ON WHOLESALE PARTY SUPPLIES ARE FINAL WITH NO RETURNS ACCEPTED. Any order refused or Cancelled, for any reason, Buyer will be assessed a 25% restocking fee and will pay all shipping charges to and from Buyer.
Is there a minimum order required for wholesale party supplies?
Minimum Orders on wholesale party supplies: NO MINIMUM, but there will be a $5.00 surcharge fee on all orders under $75.00.
Can you tell me more about MDM Distributors?
MDM Distributors carries a large selection of closeout and wholesale party supplies in twenty-eight different categories. Here, you can buy discount wholesale party supplies
for all your special occasions throughout the year! We are constantly receiving new wholesale party supplies, so check back often to see the latest and greatest we have to offer. At MDM Distributors, we’re dedicated to getting you the wholesale party supplies
you need, all at the price you want.
What is the freight policy?
Freight Policy: All shipments of wholesale party supplies are FOB points of shipment. Freight charges are added to the invoice after the order of wholesale party supplies has been pulled and will be billed to the same credit card you used to pay for the initial order. Additional freight charges for special handling requests (ie. lift gate, inside delivery, etc.) or ocean freight will be paid by the buyer and will be charged to the credit card used on the current order. Seller reserves the right to select the carrier on pallet shipments. Weight information is approximate and subject to change. Shipments of wholesale party supplies are made by UPS, Common Carrier, or Parcel Post for Alaska, Hawaii, and overseas orders. Shipping time is subject to stock availability and Drop Shipped orders from the factory. NO FREE FREIGHT ALLOWED.
